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Café Coffee Day – steaming or sputtering?
(Published in the Financial Express, 10 May 2016) In about 20 years, Café Coffee Day (CCD) has grown from one ‘cyber café’ in Bengaluru to the leading chain of cafés in the country by far. In its...
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Patanjali – from Yoga to Noodles
Third Eyesight’s CEO, Devangshu Dutta recently participated in a discussion about the phenomenal growth of the Patanjali brand, from yoga lessons to a food and FMCG conglomerate taking well-established...
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Packaging – Uncovering Personality
Packaging of products is, undoubtedly, an extremely strong means of conveying the essence of the brand, its ethos and its personality. Packaging is not only a vehicle to endorse the identity of a...
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For QSRs, India isn’t a quick-fix but a long game
When American fast food standard bearers McDonald’s and Domino’s Pizza stepped into India in the mid-1990s, the market was just ripe enough for take-off. McDonald’s and later Domino’s Pizza can be...
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One Ring That Rules Them All
In this piece I’ll just focus on one aspect of technology – artificial intelligence or AI – that is likely to shape many aspects of the retail business and the consumer’s experience over the coming...
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Wellness: From Lifestyle to an Industry
In recent decades, the dependence on established medical disciplines has begun to be challenged. There is the oft-quoted dictum that healthcare sector tends to illness rather than health. Another...
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Retail 2.019: Navigating by Customer Experience
Do you have this feeling that 2018 went by a little too quickly? Well, however quick it seemed, it was certainly momentous for retail in India. If 2016 was marked by the shock of demonetization, and...
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5 Pieces of Advice to Young Professionals Entering the Fashion Industry
(The following is the video and the text of the Commencement Speech by Devangshu Dutta, chief executive of Third Eyesight, at the Convocation of the batch graduating in 2019 from the National Institute...
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Retail 2020
Remember the year 2000? After Y2K passed safely, that year some optimistic analysts predicted that India’s modern retail chains would reach 20 per cent market share by 2015. Two years after that...
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Retail in Critical Care – The Impact of COVID-2019
Oil shocks, financial market crashes, localised wars and even medical emergencies like SARS pale when compared to the speed and the scale of the mayhem created by SARS-CoV-2. In recent decades the...
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